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Services We Provided

Today, selecting and successfully implementing a network is a resource intensive process. The upside of the current confusion is that prices are coming down at a dramatic pace. Accenet engineers are experienced at all aspects of contemporary network architecture. We stay abreast of the evolving technologies, so you can focus on your business - assured that the network you need is properly designed and implemented.

Network Design assessment

We can provide complete network solutions - from small-office networking, to end-to-end projects under which a company can communicate with its branch offices, to upgrades to existing networks and improvements to existing communications efforts. Building a network is largely a one-time event, but maintaining a network does require the attention of committed engineering talent. Once the network is installed and configured, the various application software products are installed on the servers and brought on line. An integrated solution - one designed from the ground up by Clear Choice - will deliver the highest possible success, and assure a long term stable environment for critical computer operations.

Security Audit

Security audits, vulnerability assessments, and penetration testing are the three main types of security diagnostics. Each of the three takes a different approach and may be best suited for a particular purpose. Security audits measure an information system's performance against a list of criteria. A vulnerability assessment, on the other hand, involves a comprehensive study of an entire information system, seeking potential security weaknesses. Penetration testing is a covert operation, in which a security expert tries a number of attacks to decide whether or not a system could withstand the same types of attacks from a malicious intruder. In penetration testing, the attack can include anything a real attacker might try, such as social engineering. Each of the approaches has inherent strengths, and using two or more of them in conjunction may be the most effective approach of all

Help Desk

Here at Interactive E-Support, we know that the majority of technical issues you face can be easily fixed in-house, avoiding any onsite charges. So we have designed a Helpdesk system that allows users to submit tickets via the phone, e-mail, or on the Helpdesk website. Each user will be given their own User ID and password to login and submit or check the status of tickets. E-mail notifications will also be sent to the user letting them know the status of an open ticket. After a ticket has been submitted, a Systems Engineer will try to remedy the problem over the phone or through the Live Chat agent available on the E-support website. If the problem persists, a ticket will be created to dispatch a technician onsite. We currently offer Helpdesk support plans that fit any companies' needs.

Managed Security Services

Managed Security Services which may include virus blocking, spam blocking,intrusion detection, firewalls, and virtual private network (VPN) management. We can also handle system changes, modifications, and upgrades. We provide an independent perspective on the security posture of an organization and help maintain a system of checks and balances with in-house personnel.
When your organization contracts for security monitoring services, the service can report real-time results, 24 hours a day, 7 days a week and 365 days a year. This is a large contrast with an in-house service that may only operate during normal business hours. Service security solutions and technologies such as firewalls, intrusion detection systems (IDSs), virtual private networks (VPNs), and vulnerability assessment tools are far more effective because they are managed and monitored by skilled security professionals.

  Content Filtering Applications
  Video Surveillance
  Spam and Virus Email Protection
  Adware and Spyware Protection Software
  Gateway Antivirus Solutions

High Availability Service

Back-up and replication offerings focus only on recovering hardware and data failures from a primary server. Most clustering solutions only address certain type of failures. Neverfail Heartbeat is the first "cluster-class" high availability solution to focus on the entire application environment, including data, the operating system, the server, the network and each and every application to ensure no single point of failure.
The most important consideration in protecting your Microsoft environment is creating a real-time, duplicate copy of your data regardless it is Exchange, SQL or IIS. Neverfail Heartbeat sits at the core of Neverfail's suite, replicating data from your active to your passive server, whether they reside in the same server room, or across the globe.

System Monitoring

These monitors provide everything necessary for basic system monitoring and system management including coverage for operating system and hardware metrics.

  CPU Utilization Monitor - Report the percentage of CPU currently in use to ensure that you know if the CPU is being overloaded.
  Database Monitor - Verify database queries.
  Directory Monitor - Monitor file count and size within a directory.
  Disk Space Monitor - Report the percentage of disk space currently in use so that you can act before you run out of disk space.
  File Monitor - Monitor file system parameters such as the size, age, and content of a file, and receive notification of any changes.
  Log File Monitor - Generate warnings and errors based upon data in an application's log file. For example, many applications write
   error messages to a log file. This monitor can scan those log files, looking for error messages and generating alerts when it finds them.
  Memory Monitor - Measure virtual memory usage and receive proactive notification of problems.
  NT Event Log Monitor: Watch one of Windows NT Event Logs (System, Application, Security) and trigger alerts when entries added.
  NT Performance Counter Monitor - Retrieve the value of any Windows NT Performance Counter and send alert if this value is out of a
    specified range.
  Service Monitor - Verify that specified processes are running, including Web, Mail, FTP, News, Gopher, Telnet, and DNS.

Network Monitoring

The following monitors are used for monitoring network services and network related processes/operations.

  The following monitors are used for monitoring network services and network related processes/operations.
  DNS Monitor - Verify that the Domain Name Server (DNS) is accepting requests. Verify that the address for a specific domain name
    can be found.
  FTP Monitor - Verify that a file can be retrieved from a file transfer protocol (FTP) server.
  Mail Monitor - Verify that the mail server is accepting requests, and that messages can be sent and retrieved.
  Ping Monitor - Verify that specified hosts are available via the network to ensure continuous availability of critical connections.
  Port Monitor - Determine whether a service on a port can be connected to.

IT and Network Consulting

The Accenet Network Consulting team is composed of experienced and certified engineers and technicians with areas of expertise ranging from LAN/WAN design, to network security, to business process development and technology implementation. Our engineers routinely handle:

  Network Services, Systems Management and Information Security
  Database, Email, Firewall and Application Servers
  Enterprise Tape Storage Strategies and Solutions
  Exchange Enterprise Email System Deployment and Conversions
  Thin Client Solutions and Deployments
  Web content filterand Web Security Installation
  Microsoft Windows 2003 Server with Active Directory
  Wireless Connectivity
  Infrastructure Switching and Routing
  Secure Remote Access Solutions
  WAN Infrastructure
  Intrusion Detection

Network Traffic and Protocol Analyze - Accenet can tell you a great deal about what is happening in the network and point out telltale problems - often before they become serious issues affecting productivity. For example, if your TCP/IP sessions are "hanging," We can show you which system sent the last packet and which system failed to respond. If you are experiencing slow screen updates, Accenet can display delta time stamps, show which system is waiting for packets and which system is slow to respond. We also can identify broadcast or multicast storms, packet errors and whether or not network devices are successfully communicating. By capturing and displaying all traffic on an Ethernet wire or some selected subset of the traffic, you will get information that is otherwise unavailable, resulting in more efficient troubleshooting and better overall LAN performance.

Data Cabling

Nothing in an Information Technology infrastructure is as extensive or strategically important as the cabling structure. The cabling system is the backbone of the network.

Although it represents the smallest portion of your initial networking costs, cabling can be the cause of most network crashes if installed improperly. Companies can lose valuable time and money when their computer systems fail.

We will work with our customers to define and develop a customized network for your requirements and implement that solution to ensure cost effective growth when your business requires it. Your solution will eliminate frustration from poor performance or downtime.

Accenet provides complete structured wiring systems for your Local Area Network (LAN). Using only industry recognized quality components and relying on our extensive experience, we will ensure a professional, highly reliable and easily-managed network throughout your organization. Please contact us to discuss your requirements.

Microsoft Services

Server - Installation, maintenance and administrative services for NT 4.0, 2000 and 2003 Standard and Advanced Server Operating Systems.

Exchange - Email messaging service is one of the fastest-growing forms of customer and interoffice communication. Accent Systems' MS Exchange clients range from 5 to supporting sites with 50,000-plus users. We understand the complete requirements for managing a successful MS Exchange environment. Accent Systems has additional hands-on experience with MS Exchange messaging and how it works with storage, backup agents and restore, mail filtering, virus protection and faxing services.

Active Directory Services - Active Directory, which is an essential component of the Windows 2000 and 2003 architecture, presents organizations with a directory service designed for distributed computing environments. Active Directory allows organizations to centrally manage and share information on network resources and users while acting as the central authority for network security. In addition to providing comprehensive directory services to a Windows environment, Active Directory is designed to be a consolidation point for isolating, migrating, centrally managing and reducing the number of directories that companies require. Accent Systems can help you migrate to or completely design and implement a robust Microsoft Active Directory architecture for your network.

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