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Pc Management
  Level (Prices per PC per month) Silver Gold Platinum
  Hardware $49 $59 $99
  Hardware Refesh - 3 year contract
Keep your hardware up to date with our "Hardware Refresh" plan! Accenet will provide new hardware every three years. Don't try and run the latest software on tired old machines, Use this plan and you'll always be current.
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  Support      
  Unlimited Help Desk
Getting help is only a call away. The Accenet tech team is here to help you, whether it is problems with a desktop or the dreaded "blue screen of death". Just grab the phone and get help NOW. (available 8am - 5pm, Monday - Friday)
Yes Yes Yes
  Unlimited Remote Control
Every Accenet Manage IT contract includes unlimited support by remote control. Rather than wasting time to roll a truck, an Accenet technician can securely remote control your workstation, within seconds. This gives virtual hands on for quick resolution to trouble. Most support issues can be resolved without being on site. (available 8am - 5pm, Monday - Friday)
Yes Yes Yes
  Security/Updates      
  Patch Management
We'll keep your PCs up to date with the latest Service Packs and security patches from Microsoft. Don't let your PC's slip through the cracks, with the ever increasing threats in the wild today you need this coverage to keep your machines healthy.
Yes Yes Yes
  Anti-Virus Software Management
Keeping the network protected from virus activity is a top priority. Accenet utilizes our extensive experience with Symantec anti-virus and TrendMicro to be sure your network is well protected. Accenet will keep the software up-to-date and make sure the network is configured optimally for protection. We'll also be there for you on the rare occasion when you do experience a virus related incident to help eradicate the bug and get systems back in shape. We'll monitor to make sure virus definitions are current.
Yes Yes Yes
  Spam Management
We'll filter all your inbound mail looking for viruses, and stop them before they reach you. We'll examine email for spam too. We'll drop more than 80% of all spam. Nearly all remaining spam is tagged as such and sent on to you. Our spam filtering is 97% effective. (Must have your own mail domain)
-- Yes Yes
  Purchasing - Projects      
  Unlimited Purchasing Support
Utilize Accenet vast experience in selecting the correct technology products for your company. We'll provide our specialized viewpoint and expert advice as important factors in making sure you purchase correctly, even if you're buying a product we don't sell.
Yes Yes Yes
  Access To Discounts
As an Accenet Manage IT customer, you're a member of "the club." We'll always give you our best available pricing on products we sell.
Yes Yes Yes
 
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