| |
Level (Prices per PC per
month) |
Silver |
Gold |
Platinum |
| |
Hardware |
$49 |
$59 |
$99 |
| |
Hardware Refesh - 3 year
contract
Keep your hardware up to
date with our "Hardware
Refresh" plan! Accenet will
provide new hardware every
three years. Don't try and
run the latest software on
tired old machines, Use this
plan and you'll always be
current. |
-- |
-- |
Yes |
| |
Support |
|
|
|
| |
Unlimited Help Desk
Getting help is
only a call away. The
Accenet tech team is here to
help you, whether it is
problems with a desktop or
the dreaded "blue screen of
death". Just grab the phone
and get help NOW. (available
8am - 5pm, Monday - Friday) |
Yes |
Yes |
Yes |
| |
Unlimited Remote Control
Every Accenet Manage IT
contract includes unlimited
support by remote control.
Rather than wasting time to
roll a truck, an Accenet
technician can securely
remote control your
workstation, within seconds.
This gives virtual hands on
for quick resolution to
trouble. Most support issues
can be resolved without
being on site. (available
8am - 5pm, Monday - Friday) |
Yes |
Yes |
Yes |
| |
Security/Updates |
|
|
|
| |
Patch Management
We'll keep your PCs up to
date with the latest Service
Packs and security patches
from Microsoft. Don't let
your PC's slip through the
cracks, with the ever
increasing threats in the
wild today you need this
coverage to keep your
machines healthy. |
Yes |
Yes |
Yes |
| |
Anti-Virus Software
Management
Keeping the network
protected from virus
activity is a top priority.
Accenet utilizes our
extensive experience with
Symantec anti-virus and
TrendMicro to be sure your
network is well protected.
Accenet will keep the
software up-to-date and make
sure the network is
configured optimally for
protection. We'll also be
there for you on the rare
occasion when you do
experience a virus related
incident to help eradicate
the bug and get systems back
in shape. We'll monitor to
make sure virus definitions
are current. |
Yes |
Yes |
Yes |
| |
Spam
Management
We'll filter all
your inbound mail looking
for viruses, and stop them
before they reach you. We'll
examine email for spam too.
We'll drop more than 80% of
all spam. Nearly all
remaining spam is tagged as
such and sent on to you. Our
spam filtering is 97%
effective. (Must have your
own mail domain) |
-- |
Yes |
Yes |
| |
Purchasing - Projects |
|
|
|
| |
Unlimited Purchasing Support
Utilize Accenet vast
experience in selecting the
correct technology products
for your company. We'll
provide our specialized
viewpoint and expert advice
as important factors in
making sure you purchase
correctly, even if you're
buying a product we don't
sell.
|
Yes |
Yes |
Yes |
| |
Access To Discounts
As an Accenet
Manage IT customer, you're a
member of "the club." We'll
always give you our best
available pricing on
products we sell.
|
Yes |
Yes |
Yes |
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